Last updated: February 4, 2026
Welcome to Inzint. These Terms of Service (“Terms”) govern your access to and use of services provided by Inzint Private Limited (CIN: U72900UP2020PTC132960), a company incorporated under the Companies Act, 2013, with its registered office at 2nd Floor, 111, B Block Road, Sector 65, Noida, Gautam Buddha Nagar, Uttar Pradesh - 201301 (collectively, the “Services”).
Please read these Terms carefully before using our Services. If you do not agree with these Terms, you must not access or use our Services. By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy.
For the purposes of these Terms:
By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are accessing or using our Services on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.
Inzint provides the following categories of services:
The specific scope of each service engagement will be detailed in a Statement of Work (SoW), Order Form, or service-specific agreement between the Company and the Client.
Subscription charges are payable in advance. Monthly Hosting & Maintenance fees are due on the 1st of each month. VoxReception AI subscriptions are billed monthly, prepaid, with payment due within 7 days of invoice. All subscription charges are due in full upon commencement of the Subscription Term unless otherwise specified in an Order Form.
Website/Software Development fees are payable as follows: 50% advance upon project commencement, and 50% upon project completion and customer acceptance. For milestone-based projects, each milestone is billed individually and payment is collected while the customer is on session. Invoices are due within 7 days of the invoice date.
If Customer fails to pay any undisputed amount within 15 days of the due date, INZINT may charge interest at 1.5% per month on the outstanding amount and may suspend Services until payment is received. Suspension shall not relieve Customer of payment obligations.
All fees are exclusive of applicable taxes. Customer shall be responsible for payment of all applicable taxes, including GST, sales tax, VAT, or similar charges relating to Customer's purchase and use of the Services. INZINT shall invoice taxes as a separate line item.
Upon full payment of all fees, the Company assigns to the Client all rights, title, and interest in the custom Deliverables created specifically for the Client, including custom design elements, content, and business-specific customizations.
INZINT retains all intellectual property rights in its proprietary tools, code libraries, frameworks, methodologies, and the VoxReception AI platform. For SaaS services, Customer acknowledges this constitutes a services arrangement and not a license or sale of software.
Deliverables may include third-party open-source or licensed components (including WordPress themes and plugins). Client's use of such components is subject to their respective licenses.
INZINT has no rights to reproduce or use Customer's Confidential Information, Customer Content, or Deliverables for purposes of training artificial intelligence technologies without Customer's specific and express written permission.
Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the engagement. This includes business plans, customer data, pricing, technical specifications, login credentials, and proprietary methods.
Confidential information does not include information that: (a) is or becomes publicly available through no fault of the receiving party, (b) was rightfully known prior to disclosure, (c) is independently developed without use of the confidential information, or (d) is required to be disclosed by law.
Confidentiality obligations survive termination of the agreement for a period of three (3) years for general services, and five (5) years for SaaS services (perpetually in the case of software).
The Company warrants that:
For development projects, the Company provides a 30-day warranty period following project completion. During this period, the Company will correct bugs, errors, or defects at no additional cost, provided such issues are reported in writing and are not caused by Customer modifications or third-party interference.
EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS, THE SERVICES AND DELIVERABLES ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. THE COMPANY DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. THE COMPANY DOES NOT WARRANT THE ACCURACY OF AI-GENERATED RESPONSES IN ALL SCENARIOS.
NEITHER PARTY SHALL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, BUSINESS OPPORTUNITIES, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THESE TERMS.
INZINT'S TOTAL AGGREGATE LIABILITY UNDER THESE TERMS SHALL NOT EXCEED THE TOTAL FEES ACTUALLY PAID BY CUSTOMER TO INZINT DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
These limitations shall not apply to: (a) Customer's payment obligations, (b) either party's indemnification obligations, (c) breaches of confidentiality, or (d) claims arising from gross negligence or willful misconduct.
The Client agrees to:
Either party may terminate recurring services by providing not less than 30 days' prior written notice. Upon such termination, Services shall cease at the end of the current paid period.
Either party may terminate immediately upon a material breach that has not been cured within 30 days after receipt of written notice describing the breach in reasonable detail.
Development fees paid are non-refundable once work has commenced. No pro-rata refund shall be provided for mid-period cancellation of recurring services. For complete details, see our Cancellation & Refund Policy.
By INZINT: INZINT shall indemnify and hold harmless Customer from claims arising from INZINT's infringement of third-party intellectual property rights through code or designs created solely by INZINT, or INZINT's gross negligence or willful misconduct.
By Customer: Customer shall indemnify and hold harmless INZINT from claims arising from Customer Content, Customer's use of Services in violation of applicable laws, Customer's unauthorized modifications, or Customer's breach of these Terms.
Before initiating arbitration, the parties shall attempt to resolve any dispute through good faith negotiations by progressively escalating the matter through each party's senior business representatives for a period of at least 15 days.
If negotiation fails, disputes will be resolved through binding arbitration in accordance with the Arbitration and Conciliation Act, 1996. The seat and venue of arbitration shall be Noida/Delhi NCR, India. The arbitration proceedings shall be conducted in English.
These Terms shall be governed by and construed in accordance with the laws of India. If a dispute is not resolved by arbitration, the parties irrevocably agree to the exclusive jurisdiction of the courts of New Delhi, India.
INZINT is an independent contractor. Nothing in these Terms creates an employment, partnership, or agency relationship between the parties.
These Terms, together with any SoW, Order Forms, and related agreements, constitute the entire agreement between the parties and supersede all prior agreements and understandings.
We reserve the right to modify these Terms at any time. We will notify clients of material changes via email or through our website. Continued use of our Services after changes constitutes acceptance of the modified Terms.
Neither party may assign these Terms without the prior written consent of the other party, except that either party may assign in connection with a merger, acquisition, or sale of substantially all its assets.
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Neither party shall be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, government actions or orders, internet service disruptions, power outages, epidemics, pandemics, strikes, or failures of third-party service providers.
No waiver of any provision shall be effective unless in writing and signed by the waiving party.
If you have any questions about these Terms of Service, please contact us:
Inzint Private Limited
2nd Floor, 111, B Block Road, Sector 65, Noida
Gautam Buddha Nagar, Uttar Pradesh, India - 201301