Keep it running, keep it improving
Monthly maintenance for the software we build and the sites we host: fixes, security updates, monitoring and small enhancements, with response targets you can hold us to.
What's included
The work we take on under this service, and what each part covers.
Application maintenance
Bug fixes, dependency and security updates, and monitoring for apps we built or inherited.
- Bug fixes and patches
- Dependency and security updates
- Uptime and error monitoring
- Monthly report
Website hosting and maintenance
Managed hosting for WordPress and Next.js sites with the routine work included.
- SSL and daily backups with 30-day retention
- Core, plugin and theme updates
- Monthly security scans and uptime monitoring
- Up to two hours of content updates a month
Enhancements and roadmap
Small features and improvements delivered inside the retainer, prioritised with you each month.
- Prioritised backlog
- Weekly updates
- Performance improvements
- Handover documentation kept current
How we work on it
The habits that keep this kind of work predictable.
Published response targets
Critical issues within two to four hours, high within four to eight, routine within one business day, low within two, during business hours.
Monitoring you can see
Uptime, errors and performance are reported monthly, not discovered by your customers.
Documentation stays current
Every change updates the runbook, so the next engineer, ours or yours, is not starting from scratch.
Technologies we use
The tools this work is usually built with. We keep the stack small on purpose.
How to reach support and what to expect
Channels for each service, response-time targets by severity and the escalation path, all on one page.
Open the support pageWays to engage
Every engagement starts with a free 30-minute discovery call. The quote follows the call.
Fixed-scope build
A scoped milestone plan with a quote per milestone, billed on acceptance. Best when the outcome is well defined.
Monthly squad
A founder-led squad on a retainer you can scale up or down month to month, with a weekly demo. Best for products that keep evolving.
Architecture & audit
A short, fixed-fee review of a codebase, platform or AI system that ends in a written, prioritised plan.
Ready to talk it through?
Thirty minutes with a founder. You leave with a clear next step, whether or not that step is us.
Frequently Asked Questions
Straight answers about how we work, what we build, what it costs and what happens after launch
Still Have Questions?
Ask us directly. A founder replies within one business day.